Building business cleverness dashboard for the Amazon Lex bots

Building business cleverness dashboard for the Amazon Lex bots

You’ve rolled away an interface that is conversational by Amazon Lex, with a target of enhancing the consumer experience for the clients. So Now you desire to monitor how good it is working. Are your customers finding it helpful? Just How will they be deploying it? Do they enjoy it sufficient to keep coming back? How could you evaluate their interactions to add more functionality? Without having a view that is clear your bot’s user interactions, concerns like these could be hard to respond to. The present launch of conversation logs for Amazon Lex makes it simple to obtain near-real-time presence into exactly exactly how your Lex bots are doing, predicated on actual bot interactions. All bot interactions can be stored in Amazon CloudWatch Logs log groups with conversation logs. You can make use of this conversation information to monitor your bot and gain actionable insights for boosting your bot to enhance an individual experience for the clients.

In a blog that is prior, we demonstrated just how to allow discussion logs and make use of CloudWatch Logs Insights to evaluate your bot interactions.

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